Welcome to Craftory Living. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Craftory Living website and services. By accessing or using our site, you agree to these terms. If you do not agree, please refrain from using our services.

2. Account Registration

  • Eligibility: You must be at least 18 years old and capable of forming legally binding contracts to use our services.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
  • Accuracy of Information: You agree to provide accurate, current, and complete information during registration and to update it as necessary.

3. Product Information

  • Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that descriptions are error-free.
  • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing and Payment

  • Pricing: All prices are listed in Indian Rupees (INR) and are exclusive of taxes unless otherwise stated.
  • Payment Methods: We accept various payment methods, including credit/debit cards and digital wallets. Payment details are processed securely via third-party payment processors.
  • Currency: Transactions are conducted in INR. If your payment method is in a different currency, your bank may apply conversion fees.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on the delivery location and chosen shipping method.
  • Delivery Times: Estimated delivery times are provided during checkout. Delays may occur due to factors beyond our control.
  • International Shipping: Available to select countries. Additional customs duties and taxes may apply and are the responsibility of the customer.

6. Returns and Refunds

  • Return Policy: Returns are accepted within 14 days of receipt. Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Refund Process: Refunds will be processed to the original payment method within 7-10 business days upon receipt and inspection of the returned item.
  • Non-Returnable Items: Certain items, such as personalized or perishable goods, are non-returnable.

7. Intellectual Property

  • Ownership: All content on the Craftory Living website, including text, images, logos, and designs, is the property of Craftory Living and is protected by intellectual property laws.
  • Use Restrictions: You may not reproduce, distribute, or create derivative works from our content without prior written permission.

8. User Conduct

You agree not to:

  • Engage in fraudulent or illegal activities.
  • Post harmful, defamatory, or offensive content.
  • Interfere with the operation of our website or services.